Technical Writer

REMOTE OPPORTUNITY

Technical Writer

Frisco, TX (open to remote workers)

Day shift/Central Time

Temp-to-hire opportunity

Pay: $40-$42/hour w2

NOTES: Sample writing highly preferred along with resume.

Description:

Develop comprehensive and user-friendly documentation of client Supply-chain, AI-Forecasting and Replenishment product portfolio, that meets the need of the target audience, setting them for success

Responsible for the development of technical documentation to support Enterprise products. Designs and develops content for use in user manuals, quick start guides, installation guides and training material that address the needs of both internal and external users. Our mission is to establish best-in-class knowledge transfer and to contribute to overall customer satisfaction for users of our products.

Responsibilities:
1.Research, outline, write, and edit new and existing content, working closely with product manager and other stakeholders to understand the product requirements
2. Ensures the content is maintained in the external and internal documentation portal
3. Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
4. Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
5. Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
6. Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

Qualifications:
1. Industry experience as an effective technical writer
2. Proven ability to quickly learn and understand complex topics
3. Previous experience writing documentation and procedural materials for multiple audiences
4. Superior written and verbal communication skills, with a keen eye for detail
5. Experience working with engineering to document APIs, help refine content, and create visuals and diagrams for technical support content

4-7 years experience preferred

Bachelor’s Degree or equivalent. Specialization in Science, English, or Communication Studies will be an added advantage