Customer Support Representative
Location: Holtsville, NY
*MUST SPEAK FLUENT SPANISH*
15 HOURS PER WEEK
Must be able to work between hours of 7AM-6PM
Overview
Provides front-line customer service support via phone to all internal and external customers.
Responsibilities
- Provides assistance to customers during all phases of the inventory process.
- Assists customers with their questions about how to set-up and operate our equipment to successfully conduct their inventories.
- Prepares and enters required client information/requests into department’s database to document customer interaction and resolution.
- Obtains a working knowledge of product functionality/ performance and troubleshooting methodologies to assist clients when they call in for assistance.
*This is a 6 month contract position*
Job Type: Contract
Pay Rate: $13.00 to $14.00 /hour