Spanish Customer Support Representative

Job Description:

MUST SPEAK FLUENT SPANISH

Location: Holtsville, NY

15 HOURS PER WEEK

Work days between. Between 7am - 6pm.

Training: training will be one on one

Overview
Provides front-line customer service support via phone to all internal and external customers.

Responsibilities

1. Provides assistance to customers during all phases of the inventory process.
2. Assists customers with their questions about how to set-up and operate our equipment to successfully conduct their inventories.
3. Prepares and enters required client information/requests into department’s database to document customer interaction and resolution.
4. Obtains a working knowledge of product functionality/ performance and troubleshooting methodologies to assist clients when they call in for assistance.