Business Systems Analyst

  • Location

    San Diego, United States

  • Sector:

    Information Technology

  • Job type:


  • Contact:

    Yasmin Baig

  • Job ref:


  • Published:

    almost 3 years ago

  • Expiry date:


San Diego, CA

1 year contract

Pay Rate: $60/hour 

Job Description
The Senior Business Analyst (SBA) works with multiple client groups and departments of the County of San Diego. The SBA develops an in-depth knowledge and understanding of the client's business and proactively researches, investigates, and elicits requirements to meet the client's needs and enhance overall business value. The SBA is required to exercise significant independent judgement within broadly-defined policies and practices to determine the best method for accomplishing work and achieving objectives.

Typical activities include:
Eliciting client requirements and performing analyses to assess opportunities in terms of cost savings, improved service levels, and increased operational efficiencies
Performing current and future state analyses, business risk assessments, and business process mapping and modeling
Authoring detailed requirements documentation
Preparing and delivering recommendations to executive management and technical staff


Proven success leading projects involving business transformation activities such as:
Eliciting, documenting, analyzing, and validating business and functional requirements
Business Process Improvement and Re-engineering
Preparing business cases, calculating Return on Investment (ROI), payback periods, and Total Cost of Ownership (TCO)


Experience applying Organizational Design and Development methodologies such as:
Lean Six Sigma
Total Quality Management
Business Process engineering
Use cases
Extensive knowledge and application across the principles of Business Analysis (e.g., Business Analysis Body of Knowledge)
Knowledge of and experience applying the principles of Project Management


Experience with Enterprise Services Management projects that involve concepts such as:
IT Service Management Lifecycle (ITSM): Strategy, Design, Transition, and Operations
IT Governance: defining, designing, and implementing
Outstanding interpersonal skills: ability to work effectively with a diverse set of public sector customers through exemplary professionalism and high emotional intelligence
Excellent written and verbal communication skills


Intermediate to advanced experience with the following:
Microsoft tools: Outlook, Skype, SharePoint, Word, Excel, PowerPoint, Visio
Business process modeling tools such as IBM Blueworks Live
Requirements management systems
Program and project management systems.
Education and Experience
Bachelor's degree in a technical or business discipline or equivalent experience and a minimum of 8 years of related experience or a Master's degree and a minimum of 6 years of related experience are required
Certification and/or education in Lean Six Sigma or ITIL is highly desirable.